General Support:  General support is offered to all our clients for the products that we offer.  There is a 48 hour minimum turnaround time on these issues.  This option is available as a courtesy in line with providing the "Best" quality of service possible. This option relies on the availability of our support professionals.

• 24 hours turnaround time to solving your issues.
  Fee:  This option may be purchased in blocks of 3 month periods.  The price is dependent on the technology being supported.

• 12 hour turnaround time
  Fee:  This option may be purchased in block of 6 month periods.
  fee is dependent on the technology being supported.

• 4-6 hour turnaround time
  Fee:  This option may be purchased in blocks of 6 month periods.
  fee is dependent of the technology being supported.